LINA · WHATSAPP
WhatsApp automation with Lina
Automate WhatsApp with Lina through contextual replies, lead qualification, customer follow-up and supervised human handoff in one operational inbox.
What Lina automates
- Instant replies from approved sources
- Lead qualification and prioritization
- Human handoff with complete conversation history
Shopify and WooCommerce
With an authorized connection, Lina can check Shopify or WooCommerce for price, inventory and variants before preparing the reply on WhatsApp.
How the workflow operates
- Audit the number, Meta account, volume and prerequisites
- Configure voice, sources, rules and business connections
- Test every flow before a progressive, supervised activation
Requirements and control
Connection mode, service windows, approved templates, consent and migrations are scoped against the WhatsApp Business Platform and the account configuration.
Frequently asked questions
How are WhatsApp costs calculated?
Fees depend on the WhatsApp Business Platform pricing model, country, message type and your volume. Lina scoping clearly separates Meta charges, integration and service operations.
Can I connect WhatsApp to other Lina channels?
Yes. WhatsApp can join Instagram, Messenger, TikTok or your other touchpoints so the team keeps a unified view of intent and actions.
Do I need a number dedicated to the WhatsApp Business Platform?
The setup depends on the connection mode available to your account. We verify current usage, ownership and migration constraints before activation.
Will the WhatsApp Business mobile app remain available?
Some modes allow coexistence with the app, while others require a full migration to the platform. This is validated during the Meta account and number audit.
Can I keep my existing WhatsApp Business number?
It depends on the number configuration, Meta account and eligibility for available connection modes. We audit the setup before any migration and favor continuity when the configuration allows it.
Does my business need Meta Business Manager verification?
Verification may be required depending on the target features, limits and setup. We check the Business Portfolio prerequisites before launch.
Can we switch WhatsApp providers without losing the number?
Provider migration is possible in many cases, subject to number ownership, administrator access and eligibility. It is prepared and tested to minimize interruption.
Can we start with a limited scope?
Yes. A first flow can cover welcome, FAQs or qualification before adding campaigns, follow-ups, CRM and support. Lina keeps human validation on sensitive topics.